Frequently Asked Questions

Everything you need to know about your Little Lies order

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the UK. International orders can take between 7-14 business days depending on your location and local customs processing.

What is your return policy?

We offer a 28-day return window from the date of delivery. All items must be returned in their original condition, unworn, with all tags still attached to be eligible for a full refund.

Do you offer international shipping?

Yes, we ship our collections worldwide. Shipping costs and delivery times are calculated at checkout based on your specific country and preferred shipping method.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our oversized styles or checking the 'Fit & Fabric' section for specific advice.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer express checkout options via PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' through Klarna.

Can I change or cancel my order after it has been placed?

Our team works quickly to pack your orders, which means we have a very small window to make changes. Please contact our customer service team immediately via email, and we will do our best to assist you before the order is dispatched.